PAYPAL: You can use your paypal account,or you can use your credit card through Paypal's secure server 24/7. No Paypal account is required if you live in the US - you can sign in as a 'guest' at Paypal. Just follow the directions on our shopping cart.
VISA/MC VIA TELEPHONE: English speaking customers who prefer to not purchase online, and have a credit card issued by Visa or Mastercard, can reach us at 423-741-7006 to call in their order over the phone. Your credit card statement will show SOUTHERN DUTCH as the payee. We take phone calls Monday-Friday, 10-5 Eastern Time. If we do not answer, please leave a message and we will return your call promptly. We're a small family business, and we juggle many responsibilities at once. We are unable to answer calls when we are processing orders, but we do our best to answer every call at the time they come in.
US CHECK OR US MONEY ORDER US Customers who do not have a credit card or PayPal account can pay with a US check or US postal money order. Please allow 10 business days from the time of receipt for bank clearance. Shipping charges can be calculated through our shopping cart, or you may call us/email us for a quote.
Please make sure to also call or email us with your intentions to buy, so we can hold your items while we await your payment -this way we can avoid a sell out before we receive your check.In addition, with your payment please include a sheet of paper with, in clearly printed letters, your name, full address, daytime phone number, and -if available- your email address; this is in case we need to contact you quickly upon receiving your payment by mail.
Payment must be received within 7 days.
Mail the US check or US postal money order to:
112 E Myrtle Ave, Suite 106
Johnson City, TN 37601
We are located in Tennessee. If your delivery address is in Tennessee, you will be charged 9.5% State Sales Tax for goods and shipping costs.
Sales tax will not be added to any order shipped to states other than Tennessee, nor to shipments outside the US. (NOTE: International customers are responsible for their own (potential) customs and/or duties)